Infrastructure Solutions
How an Infrastructure Engagement Runs
- 01Audit
We document what is actually installed and how it is actually configured, rather than what the last diagram said — including the equipment that has fallen out of support and the single points of failure nobody has had time to remove.
- 02Design
A design sized to the workload and the budget, with the failure modes written down: what happens when a disk, a switch, a circuit or a whole site goes away, and what each level of redundancy costs.
- 03Implement
Installation and cut-over planned around your working hours, with the rollback decided before the work starts rather than during it.
- 04Operate
Monitoring, patching, backup verification and capacity review on a schedule, through the ITIL service lifecycle the team works to.
The Stack We Deploy
Infrastructure is only as good as the equipment behind it, so we hold vendor relationships rather than reselling whatever is cheapest in a given month. Every brand below is one we supply, configure and support.
- Servers and endpoints: Dell, HP, Lenovo and Huawei.
- Networking and voice: Cisco, D-Link, Ubiquiti and Grandstream, for routing, switching, wireless and IP telephony.
- Perimeter security: Fortinet, SonicWall, Sophos, Barracuda, SafeUTM and Sangfor, for firewalls and UTM.
- Endpoint security: Kaspersky and Bitdefender.
- Backup and surveillance: Veeam for backup and replication, Hikvision for security surveillance.
- Platforms: Microsoft, Amazon Web Services and cPanel.
Capabilities
Frequently Asked Questions
Wherever it is still supported and still appropriate. The audit says what is worth keeping — replacing equipment that works is the most expensive way to improve an infrastructure.
Yes, including the parts that are not IT: physical space, raised flooring, physical security, fire suppression and fire protection, alongside the storage, compute, networking, virtualisation and management.
That the design has no single point of failure which would take a service down, and that this has been tested rather than assumed. We write the failure modes into the design document, so the level of redundancy is a decision you make with the cost in front of you.
Yes. The ITIL lifecycle the team works to covers operation as well as design, so monitoring, patching, backup verification and capacity review can continue as an ongoing arrangement rather than stopping at handover.
Contact Symtera Technologies to discuss your project.
